This range is provided by AllSTEM Connections. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $33.00/hr - $34.00/hr AllSTEM Connections is looking for a talented Event Planner/Meeting Planner with one of our leading clients in Banking & Financial Services. Location - Manhattan, NY Schedule - 5 Days in Office Pay Rate - $33/hr - $34/hr Job responsibilities : Detailing and planning boardroom and auditorium meetings, working closely with porters, audio visual and catering teams. Meet and greet each client daily, provide personalized high touch customer service. Manage reception desk essential functions; answering telephone calls, managing emails in personal inbox/shared inbox, greeting and escorting clients to room. Supporting C-suite executive meetings with the highest level of conduct involving a combination of professionalism, organization, and effective communication. Handle day to day challenges clients present while driving towards a solution. Maintain a professional, flexible, “can-do” level of service. Join planner on pre and post con calls, aiding data entry. Check rooms making sure catering, audio visual and room sets match BEO. Master usage of EMS (Event Management System) to detail reservations, review incoming requests and present proper reports. Manage correspondence between planning team and reservation holders throughout the booking process while providing an outstanding customer service experience. Firm understanding of the business guidelines for allocating space. Manage space issues, escalate unresolved issues to lead planner or manager. Ensure customers are contacted in a timely manner and are updated regarding the status of their request and offered available options. Required qualifications, capabilities, and skills: Five plus years’ experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer service. Hospitality background – proactiveness, polished, attentive. Effectively manage guest experience and expectations through a high level of tact and diplomacy. Highly organized with the ability to multi-task and apply judgment to priority. Flexibility to deal with a fast-paced, diverse environment. MS Office skills, knowledge of EMS booking system (a plus). Apply for this awesome opportunity today! Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Financial Services, Investment Banking, and Banking #J-18808-Ljbffr AllSTEM Connections
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