Job Description
Account Manager, Client Services (Full-Time, Bilingual French/English)
Kickstart Your Career with Trident Global Assistance!
At Trident Global Assistance , we help travelers navigate medical and travel emergencies anywhere in the world. Based in Canada, we are guided by our core values: Accountability, Compassion, and Efficiency .
This is an entry-level opportunity designed for individuals eager to learn, grow, and develop their careers in client services. No prior experience? No problem! If you're proactive, bilingual, and ready to build a future in a dynamic industry, we want to hear from you.
Why Start Your Career With Us?
✅ Competitive starting salary with growth potential
✅ Comprehensive benefits package for your well-being
✅ Hybrid work model (remote with occasional GTA office attendance)
✅ Company-provided laptop, equipment, and paid cell phone
✅ Ongoing training, mentorship, and professional development
✅ Clear career advancement opportunities within a growing company
✅ Supportive, team-oriented environment
What You'll Do
As an Entry-Level Account Manager , you’ll learn the ins and outs of client services while working closely with experienced professionals. Your role will evolve as you gain experience, with plenty of room for advancement!
Your key responsibilities will include:
✔ Client Support: Assist in managing client accounts, responding to inquiries, and ensuring satisfaction.
✔ Service Monitoring: Help track service delivery to maintain high-quality standards.
✔ Data Management: Support the preparation of accurate and timely client reports.
✔ Relationship Building: Foster positive connections with clients and internal teams.
✔ Problem-Solving: Assist in resolving client concerns, escalating when necessary.
✔ Presentations: Gain confidence in presenting information to clients and stakeholders.
✔ Team Collaboration: Work alongside senior team members to understand client needs and develop solutions.
Who We're Looking For
This role is perfect for recent graduates or career starters looking for their first professional opportunity in client services.
We’re looking for someone who:
✔ Is fluent in both French and English (bilingualism is required).
✔ Has strong communication and organizational skills.
✔ Is eager to learn and grow in a fast-paced environment.
✔ Enjoys working collaboratively and problem-solving.
✔ Is adaptable and open to new challenges.
What You’ll Need
✔ A university degree, college diploma, or equivalent (recent graduates are encouraged to apply).
✔ Basic proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
✔ A positive, can-do attitude and a willingness to grow in the role.
Launch Your Career With Us!
If you're looking for a foot in the door to a rewarding career with endless growth opportunities , apply today and become part of the Trident Global Assistance team!
Company Description
Be part of a dynamic team and make an impact in a fast-growing travel insurance company.
Be part of a dynamic team and make an impact in a fast-growing travel insurance company.
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