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300 University Blvd E, Silver Spring, MD 20901, USA Job Description Posted Tuesday, February 18, 2025 at 5:00 AM The YMCA of Metropolitan Washington is a leading nonprofit organization that has a strong commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. The Y is a cause driven organization that offers tremendous opportunities to make a difference. We invite you to join us in this amazing work to develop your skills, to realize your leadership potential and discover a career that is so much more than a job. Position: Family Case Manager Newcomer Salary: $50,000-53,000 About the Job: Assist immigrant individuals and families adjust to life in a new country, secure basic resources and arrange support for legal matters, such as documentation. Assess legal needs and connect clients with legal services. Serve as a liaison between ICE, USCIS, and Immigration court. Check case status to ensure clients' court dates and ICE checkpoints are up to date. Receive and assess client referrals: interview clients to determine their need for assistance. Develop, monitor, and adjust family service plans and individualized client services under the general supervision of a program supervisor. Provide general client services and case management, offering significant support and guidance that directly impact the social, physical, and/or economic well-being of the clients served. Some of the exciting tasks you will do as a Family Case Manager Newcomer include but are not limited to: Accept referrals for social services and provide feedback on referrals. Assist clients to assess their situation, define their problems, and identify acceptable courses of action by availing themselves of recommended community services. Complete initial intakes/assessments. Analyze the subjects or issues involved in each assignment or case to develop family service plans for clients' families. Determine intervention strategies and appropriate actions utilizing clients' individual needs. Connect clients to outside service providers and resources. Provide case management and monitoring services to clients. Make follow-through contacts with clients and other agencies to ensure that needed services have been provided. Prepare and update case records/client status reports. Ensure recordkeeping: intakes/family needs assessments; family service plans, contact notes, electronic database entry. Keep abreast of changes to and the issuance of new rules, regulations, policies, and procedures pertaining to program eligibility and service delivery. Review programmatic and personal documents, create and maintain case notes and records, draft brief memos and letters, and perform related functions. Qualifications and Skills: Bachelor’s degree in human services or comparable experience. 1-3 years’ experience. Experience working with diverse populations and collaborating with multiple agencies. We offer the following benefits: We appreciate your talents, hard work, and professional dedication and will reward you with a highly competitive salary and benefits package, including a 10% employer-funded retirement plan. In addition, we provide a 403(b) retirement savings plan; high-quality healthcare; free YMCA membership for you and your family ; a generous paid time off package; numerous professional development opportunities; an exciting and collaborative work environment; and the ability to work with creative, talented, and diverse individuals. 300 University Blvd E, Silver Spring, MD 20901, USA #J-18808-Ljbffr Ymcadc

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