Work From Home Agent (Remote) Job at Kinley Ames LLC, Oklahoma City, OK

a1FQVnVoSUFGZU00OUQ0eWY4WGJ1WE9qc2c9PQ==
  • Kinley Ames LLC
  • Oklahoma City, OK

Job Description

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.

Job Responsibilities:
  • Answer incoming calls, chats, and emails
  • Research, analyze and determine the appropriate course of action
  • Build trust and rapport with the customer through clear, respectful interaction
  • Offer members alternative vacation options
  • Solve member concerns for first call resolution
  • Upsell eligible customers home warranty solutions
  • Enter new customer information into the system
  • Process payment deferrals and installment plans
  • Problem solve, mediate, and negotiate
  • Escalate issues appropriately

Education and Experience:
  • High school diploma or equivalent
  • Required language proficiency
  • Good data entry and typing skills
  • Great customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you. Kinley Ames LLC

Job Tags

Remote job,

Similar Jobs

GMP Engineering Inc.

Junior Process Engineer Job at GMP Engineering Inc.

 ...We are a specialized engineering company with international exposure and subject matter expertise in the design, fabrication and qualification...  ...be part of a cross-functional engineering team in the role of Junior Process Engineer. You will develop and deliver conceptual,... 

U.S. Renal Care

Dialysis Registered Nurse, Peritoneal RN Job at U.S. Renal Care

 ...USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse...  ...culture at all levels of our organization. A Home Therapy nurse trains home hemo or peritoneal dialysis patients in-center and... 

Upswing International

MBA / Business Tutor Job at Upswing International

 ...personal resources through technology and services - including online tutoring!Job Description Upswing's tutoring philosophy stresses the...  ...at the college level (i.e. in a math or learning lab or in a writing center) is highly preferred.Responsive to session requests.... 

Naphcare, Inc.

Nurse Practitioner (NP) or Physician Assistant (PA) - FT, PT, and PRN - Yuma Job at Naphcare, Inc.

Overview: NaphCare is hiring experienced Nurse Practitioner (NP) or Physician Assistant (PA) just like you at the Arizona Department of Corrections - Yuma facility located in Yuma, AZ. Full Time Shifts, Part Time, PRN, and 813-week temporary contracts are available... 

IBM - Avature

Managing Consultant SAP Warehouse - EWM Job at IBM - Avature

As a managing consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated...