Job Description

Essential Job Responsibilities and Duties

• Schedule and conduct training with all donor center staff
• Collaborate with the Training, Operations, and Quality leadership team to determine the five (5) "W's" of training (What, Where, When, Why and by Whom)
• Coordinate training agenda and schedule with the Training Department
• Responsible for assembling training materials (printing documents, binders, handouts, etc.)
• Assist in creating training materials to facilitate donor center training
• Participate in the creation or revision of training curriculum, schedules, and rotation plans
• Maintain training records for all employees within the donor center
• Notify Center Management and the Training Department of specific training requirements; ensures all re-certifications and training updates are conducted within the allotted timeframe
• Assist Center Management in specific training needs that have arisen from any audit findings and/or regulatory and operational requests
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintain an open line of communication with Management
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Other duties as assigned

• High school diploma or equivalent required
• Minimum of one (1) years relevant work experience preferred

• Excellent communication and organizational skills
• Ability to read and interpret directions and instructions
• Ability to create and deliver effective presentations to facilitate training in the organization
• Strong critical thinking and problem-solving ability
• Ability to train and speak effectively before groups of people
• Basic computer skills LFB USA, Inc.

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