Job Description

Company Description

Plum Title LLC is an independent title agency with over 40 years of combined real estate experience serving Ohio and more. Plum Title is known for exceptional service and accurate results. Come join the team and grow with us!

Real Estate Title Insurance & Escrow Processor

📍 Location: Dayton, OH (West Carrollton) – In-Person

📄 Employment Type: Full-Time

About the Role

We are seeking a Title Insurance & Escrow Processor to join our team in Dayton, OH. In this role, you will facilitate real estate transactions by ensuring the accuracy and completeness of title documentation while delivering exceptional customer service . You will work closely with title examiners, underwriters, surveyors, attorneys, lenders, loan officers, and real estate agents to manage and process title orders from start to finish.

Compensation & Benefits

💰 Competitive salary based on experience, skills, and qualifications

✅ Benefits include:

• 401(k) with employer matching
• Health insurance
• Paid time off
• Professional development assistance

Key Responsibilities

Transaction Processing & Documentation

• Open new files, order title examinations, surveys, and legal documents
• Review and analyze title commitments, surveys, and legal descriptions
• Obtain and verify required documents (EMD money, authorization forms, lender orders )
• Clear title by ordering payoffs, HOA dues, and legal documents
• Prepare title commitments, reports, proformas, policies, and construction loan endorsements
• Draft and finalize closing documents, including settlement statements and preliminary figures
• Ensure compliance with real estate contracts, title requirements, company policies, and legal regulations (TILA, etc.)
• Electronically record real estate documents with county recorders

Closing Coordination & Customer Service

• Schedule and coordinate closings with real estate agents, lenders, and all involved parties
• Balance closing figures with lenders, realtors, buyers, and sellers
• Conduct closings , ensuring all documents are accurate and complete
• Disburse escrow funds via checks or wire transfers
• Respond to inquiries from clients, lenders, attorneys, and real estate professionals
• Maintain strong relationships with attorneys, lenders, examiners, and realtors

Administrative & Office Support

• Answer incoming phone calls and assist clients
• Set up and maintain file organization for new transactions
• Support Escrow Officers with administrative tasks such as file management, answering phones, faxing, and ordering supplies
• Follow standard procedures and company policies to maintain service excellence
• Manage invoices (home warranties, repair fees, settlement statements, etc.)
• Maintain office appearance and supply inventory

Qualifications & Experience

✔ Minimum 1 year of experience as a Title Processor (4+ years preferred in title insurance and/or loan processing)

✔ High school diploma required; secondary education is a plus

✔ Strong knowledge of real estate closing transactions and title insurance processes

✔ Understanding of real estate closing regulations, including TILA and relevant laws

✔ Familiarity with real estate documents, recordings, and document preparation

✔ Experience preparing title insurance commitments and closing statements

Technical Skills

• Proficiency in Microsoft Office, email programs, accounting software, and internet browsers
• Experience with Qualia is a Plus
• Strong computer skills for data entry and document preparation
• Ability to perform complex calculations for balancing figures and closing statements

Key Competencies

• Attention to Detail: Ensures accuracy in document preparation and transaction processing
• Organizational Skills: Effectively manages multiple tasks and deadlines
• Critical Thinking & Problem-Solving: Uses logical analysis to make informed decisions
• Adaptability: Thrives in a fast-paced, evolving work environment
• Time Management: Prioritizes tasks to meet deadlines efficiently

Communication & Interpersonal Skills

• Verbal & Written Communication: Clearly conveys information to clients, lenders, attorneys, and stakeholders
• Customer Service Oriented: Professional, courteous, and responsive to client needs
• Team Player: Works collaboratively while also being able to work independently
• Integrity & Professionalism: Demonstrates honesty, fairness, and respect in all interactions
• Diversity & Inclusion: Works effectively with individuals from all backgrounds

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