Job Description
Job Type
Full-time, Part-time, Contract
Description
WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!
On-call hourly commission position + gratuity and all training at minimum of $11.50 hourly with benefits. Located in Santa Fe, NM. Working out of our El Monte Sagrado. Essential Duties and Functions/Responsibilities/Tasks: - Work under direction of the Spa Director.
- Maintain positive and professional approach with employees, coworkers, and guests.
- Communicate regularly with all spa staff on property regarding appointments and required timeframe for smooth workflow.
- Greet clients in a courteous manner for all steps of their spa experience.
- Ability to give meticulous massage treatments.
- Consult with the guest to ensure expectations are met for a pleasurable visit, may include site tour.
- Cross-trained to perform all services within a unisex salon operation as determined by license and certification.
- Prepare massage equipment, sanitize instruments, treatment areas and supplies daily, and complete all tasks necessary for opening and closing shifts.
- On-time attendance is necessary, and uninterrupted work is expected.
- Answer the telephone identifying yourself, your department, and offering assistance.
- Effectively selling retail products and promoting spa services.
- Maintain proper opening/closing procedures and acting responsibly with transactions.
- Book appointments either by phone or in person and recording the transactions in the appropriate area.
- Maintain a well-groomed, professional appearance, which includes wearing a clean and well-kept uniform, and nametag.
- Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
- Maintain spa rooms and public areas in a clean, comfortable and saleable condition, including front of house areas. (station cleared, trash picked up).
- Report any accidents or injuries to the Security Department.
- Carry out deep cleaning tasks and special projects.
- Attend product knowledge training as required.
- Keep current and up to date knowledge of changing trends and developments in the department.
- Other duties as assigned consistent with the functions of this position as needed at any of the properties.
#LD2022 #EL HC1
Requirements
Qualifications: - Current license, massage therapist as required by the State.
- Must be a passionate people person, as this job is highly interactive and requires superb customer service skills sales experience a plus.
- Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.
- Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
- Ability to work on your feet or sit for long periods of time.
- Must be able to lift/push/reach for/carry 30+ pounds frequently.
- Minimum of 1 year massage therapist experience required; spa or hospitality experience a plus.
- High school diploma or equivalent experience/training.
- CPR Certification a plus.
Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Job Tags
Hourly pay, Full time, Contract work, Part time, Local area, Flexible hours, Shift work,