Job Description

Job Description

Job Description

Are you looking for an exciting opportunity to launch your career in customer service?

Our client is looking for an Entry-Level Customer Service Call Center Representative the right candidate will

be the first point of contact for our valued customers! This is more than just a job—it’s the start of a rewarding career where you can develop key skills, make a real impact, and grow within a supportive, collaborative environment.

What You’ll Do:

• Be the Voice of the Brand: Answer inbound calls and engage with customers in a friendly, professional, and helpful manner.

• Provide Exceptional Service: Offer clear, accurate information about our products, services, and policies to help customers make informed decisions.

• Solve Problems and Create Smiles: Address inquiries, resolve issues, and handle complaints with empathy, aiming for first-call resolution and customer satisfaction.

• Document with Precision: Log customer interactions in our systems, ensuring accurate records are maintained for efficient follow-up.

• Collaborate Across Teams: Work closely with colleagues and departments to solve problems, meet goals, and deliver outstanding service.

• Continual Learning & Growth: Take part in ongoing training programs to build new skills, stay up-to-date on product knowledge, and grow within your role.

Why You’ll Love Working Here:

• Career Development: Whether you're starting your career or looking to grow, we offer ample opportunities for advancement and personal development.

• Supportive Culture: Join a team that values teamwork, open communication, and a positive work environment. We believe in fostering success together!

• Comprehensive Training: We provide all the tools and resources you need to succeed, including training to sharpen your skills and set you up for long-term success.

• Work-Life Balance: Enjoy a flexible work schedule and a supportive approach to work-life balance.

Who You Are:

• Passionate About Helping Others: You have a genuine desire to provide excellent customer service and make a difference.

• Great Communicator: You are clear, friendly, and professional, whether on the phone, in writing, or working with your teammates.

• Problem-Solver: You approach challenges with a positive attitude and a determination to find solutions that delight customers.

• Team Player: You enjoy collaborating with others and contribute to achieving team goals.

• Eager to Learn: You’re excited to develop your skills and grow with the company.

Qualifications:

• No previous experience required—this is an entry-level position, and we’ll provide all the training you need to succeed!

• Strong communication skills, both verbal and written.

• Ability to work in a fast-paced environment and manage multiple tasks.

• Basic computer skills and a willingness to learn new technologies.

  Benefits

• Industry-leading benefits - Health, Dental, Vision, 401(k)

• Amazing career growth opportunities

• Expected hours: 40 per week

• 401(k)

• Dental insurance

• Health insurance

• On-the-job training

• Referral program

• Vision insurance

Pay Details: $18.50 per hour

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Company Description

Work for one of the leading distributors of oncology medications!

Job Tags

Hourly pay, Local area, Flexible hours,

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