Job Description

Job Description

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

We are looking for a strong candidate to join our Office Services Support team. This position will assist in various roles in our office in these areas: mail services / shipping & receiving, coffee concierge services, reception coverage, printer/copier support and event set-up support.

Duties & Responsibilities
Event Set-Up
• Be involved in communication and planning for upcoming events with the events management team.
• Set-up conference rooms to specified configurations for upcoming meetings & training sessions.
• Move tables and chairs to complete the specified set-up
• After the meeting / event, break down tables and chairs and wheel them to storage
Mail, Shipping & Receiving
• Support our mail and shipping & receiving operations by working in the Mailroom and make deliveries to various buildings on campus.
• Receive and sort incoming FedEx, UPS, Amazon and other packages
• Scan incoming accountable mail and packages into our mailroom software system.
• Deliver first class letters, business reply, flats, boxes, intra and inter-company mail, accountable mail (certified, registers and insured) and express mail.
• This position involves driving our company van to various locations for pick-ups and deliveries.
• Pickup outbound mail and packages from designated areas / mailstops in buildings served based on schedule.
• Process (sort and meter) to the appropriate carrier outbound domestic and international mail received by end of business day.
• Pack outgoing shipments to protect contents during shipping.
• Ensure that outbound mail operations are completed in time to meet postal outbound times for working day.
• Manage the inventory and replenishment of postal funds for postage meters.
Coffee Concierge Duties
• Monitor coffee service areas throughout the day to ensure coffee is available.
• Maintain and clean coffee service area, including emptying and cleaning waste bins inside the coffee machines
• Stock coffee supplies including but not limited to coffee packs, sugar packs, creamer cups, coffee cups, coffee cup lids, coffee cup sleeves, and straws
• Track and order inventory/supplies from vendors; to include ordering and stocking of supplies for the coffee service areas, conference rooms, supply rooms, and other areas as designated.
• Spot sweep and mop floors
• Clean and maintain ice machines (flash clean with hot water).
Reception Duties
• Greet all visitors - employees, clients, vendors, job applicants, employees from other locations etc. - with a high degree of professionalism and courtesy.
• Ensure that all client standards for access into the premises are followed.
• Adhere to the visitor check in process and ensure that all guests and visitors are signed as required.
• Inform employees when their guest(s) have arrived.
• Answer incoming calls and directing those calls to the proper parties. Calls must be answered in four rings or less

Qualifications:

• High school diploma or equivalent.
• Minimum 1 year customer service and office related experience preferred.
• Minimum 1 year courier experience with driving preferred.
• Basic Computer skills.
• Postage Meter, UPS, FedEx, DHL knowledge.
• Demonstrate the ability to be flexible and adapt to change in the work environment.
• Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships.
• Ability to regularly lift up to 50 lbs.
• Attention to detail.

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