Hotel Housekeeping Supervisor Job at Great Escape Lodge, Queensbury, NY

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  • Great Escape Lodge
  • Queensbury, NY

Job Description

What's In It For You?

  • Free tickets for your family & friends
  • Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan
  • Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty)
  • Bonus eligible
  • Food & Retail discounts
  • Exclusive employee parties and events for you and your family
  • Reciprocal admission ticket program with area theme parks
  • Pay Rate: $17.00-$18.00/hr

Key Duties and Responsibilities:

  • Coordinates work activities among departments
  • Inventories stock to ensure adequate supplies
  • Evaluates records to forecast department personnel requirements
  • Makes recommendations to improve service and ensure more efficient operation
  • Increase revenue and control labor and other costs
  • Attend and participate in weekly departmental staff meetings
  • Establish standards for personnel performance and guest service
  • Investigates complaints regarding housekeeping service and equipment, and takes corrective action
  • Daily report processing of Housekeeping location Sheets
  • Perform other duties as requested by management

 

General Duties and Responsibilities:

  • Inspects all vacant rooms
  • Reports to the Housekeeping Manager of any damages or maintenance work on a timely basis
  • Oversees the Housekeeping and Laundry staff to ensure cleanliness and timeliness of cleaning guest rooms
  • Update room status to manager periodically throughout the day
  • Pickup lost and found items in rooms and gives to the Housekeeping office to be logged in to Opera.
  • Perform any Housekeeping or Laundry duties as needed
  • Resolve guest concerns quickly, professionally, and effectively

Organizational Relationships:

  • Reports to: Executive Housekeeper

Skills and Qualifications:

  • High School diploma or equivalent
  • Up to 6 months experience in Housekeeping department or related field
  • Supervisory experience not required, but preferred
  • Exceptional work ethic, attendance and attention to detail
  • Must have the ability to repeatedly bend/stoop, squat, kneel, climb stairs, pushing/pulling and reach above shoulder level
  • Must be able to carry and lift up to 35 lbs
  • Must be able to work nights, weekends, holidays, and other shifts as necessary
  • Valid Driver’s License and a clear driving record.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Holiday work, Part time, Shift work, Weekend work,

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