Diamond Interactive is an innovative social casino platform on a fast growth trajectory. As we scale, we are seeking a Customer Support Representative to establish and lead customer support strategies, build cohesive workflows, and drive our team to deliver world-class customer service.
This role is pivotal in structuring and scaling our customer support processes while ensuring operational excellence, team alignment, and the implementation of best practices. The ideal candidate will be a strategic leader with a deep foundation in customer support and the ability to build processes from the ground up.
Who are we looking for:
The role itself:
Experience required:
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