Job Description

We are a specialty medical practice that includes Monterey Bay Endoscopy Center and Monterey Bay GI Consultants Medical Group with offices in Monterey and Salinas. Our practice has an outstanding reputation for quality services. Our practice works together to realize a shared vision of uncompromising excellence in Gastroenterology and Endoscopy. To fulfill this mission, we are committed to: 

• Listening to those we are privileged to serve 

• Earning the trust and respect of patients, profession, and community 

• Exceeding your expectations 

• Ensuring a creative, challenging, and compassionate professional environment 

• Striving for continuous improvement at all levels 

Summary/objective 

The primary functions of the Clinical Health Screener are to conduct telephone screening interviews and may schedule patients for office visits and colonoscopy appointments. 

Essential functions - Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. 

• Conduct telephone screening interviews with patients prior to colonoscopy 

• Provide written and verbal dietary and procedure prep instructions 

• Scheduling 

• Cross trained to assist in other positions as needed 

Competencies  

• Ability to work independently 

• Active listening 

• Attention to detail 

• Professional communication – written and verbal 

• Customer service 

• Multi-tasking 

• Reliability 

• Self-motivated 
  
   

Work environment and schedule 

This position is full time, Monday through Friday.  

 Physical demands 

 Sitting up to 8 hours per day  

Travel required 

Minimal   

 

Required education and experience 

• Bilingual in English/Spanish required 

• Ability to communicate clearly, effectively, and professionally verbally and in writing 

• Must have excellent penmanship 

• Minimum of one year experience in medical scheduling 

• Recent knowledge of medical terminology  

• Work well with patients, physicians, management, and staff 

• Must have strong attention to detail 

• Strong data entry skills required  

Preferred education and experience 

• Certified Medical Assisting  

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