Job Description
Job Description: Front of House Team Member Position Overview: As a Front of House Team Member at Chick-fil-A Beltway 8 & Hammerly, you'll be essential in creating memorable guest experiences through exceptional service and smooth operations. As the face of our restaurant, you'll interact directly with guests, take orders, prepare food, and ensure a clean, welcoming atmosphere. Our goal is for every guest to leave not only satisfied with their experience but also excited to return!
Starting Pay: $13.00-$14.00 | Full-Time & Part-Time Status $12.00+ | High-School Part-Time Status Key Responsibilities: - Guest Service Excellence: Greet guests warmly as they enter the restaurant, providing a friendly and inviting atmosphere. Take orders accurately and in an efficient manner at the front counter and drive-thru, ensuring order accuracy and customization based on guest preferences. Creating a memorable experience with everyone who comes into contact with Chick-fil-A Beltway 8 & Hammerly
- Order Preparation: Assemble orders with attention to detail, ensuring all items are included and presented neatly. Follow food safety guidelines and portion control standards while preparing and packaging food items
- Cash Handling: Process payments, handle cash correctly, and maintain a balanced cash register. Provide guests with accurate change and receipts as needed
- Drive-Thru Assistance: Efficiently manage the drive-thru line, taking orders, processing payments, and ensuring timely delivery of orders. Collaborate with kitchen staff to ensure smooth order fulfillment
- Dining Area Maintenance: Keep the dining area clean, organized, and well-stocked at all times when needed. Clear tables, wipe surfaces, and restock necessary supplies as needed
- Guest Interaction: Engage with guests in a courteous and respectful manner, addressing any inquiries, concerns, or special requests promptly. Create eye contact, share a smile and speaking with a friendly tone are crucial when interacting with guest
- Team Collaboration: Work closely with fellow team members, kitchen staff, and leadership to ensure efficient operations and a cohesive team environment
- Sanitation and Safety: Adhere to all food safety, sanitation, and hygiene standards. Follow proper procedures for cleaning and sanitizing work areas and equipment to maintain a safe and clean environment
- Continuous Improvement: Participate in ongoing training and development opportunities to enhance your skills and knowledge. Provide feedback and suggestions for improving guest service, operational efficiency, and team dynamics
Skills - Provide exceptional customer service
- Accurately handle cash transactions
- Take and process orders
- Support catering, delivery, and third-party orders
- Perform cleaning tasks
- Restock supplies
- Complete additional tasks as assigned by leadership
Qualifications: - Customer-focused attitude with a genuine passion for delivering exceptional guest experiences.
- Excellent interpersonal and communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong attention to detail and accuracy, especially during high-volume periods.
- Positive and friendly demeanor, with the ability to remain composed under pressure.
- Flexibility and adaptable based on business needs
- Prior experience in the food service industry or customer-facing roles is a plus.
- Basic math skills and comfort with cash handling.
- Commitment to upholding Chick-fil-A's values and customer service standards.
Perks: - Competitive hourly pay.
- Opportunity for advancement and growth within the Chick-fil-A organization.
- Training and development programs to enhance your skills.
- A supportive and collaborative team environment.
- Free or discounted meals during working hours.
- Positive and inclusive workplace culture.
- Leadership opportunities to develop character and service to all team members
If you are enthusiastic about providing exceptional guest service, working as part of a dedicated team, and contributing to the success of a well-known restaurant brand, we encourage you to apply for any Front of House Team Member position at Chick-fil-A Beltway 8 & Hammerly. Join us in creating positive memories for our guests while building a rewarding career in the hospitality industry.
2267 W Sam Houston Pkwy N, Houston, TX 77043 - Chick-fil-A - Valka Rice Inc. dba Chick-fil-A Beltway 8 & Hammerly Blvd Chick-fil-A
Job Tags
Hourly pay, Full time, Part time,