Job Description

XL Real Property Management is a prestigious property management company specializing in high-end luxury residences. Our portfolio includes some of the most sought-after properties, and we pride ourselves on delivering exceptional service to our discerning clientele. We are seeking an experienced and detail-oriented Property Manager to oversee the day-to-day operations of our exclusive properties and ensure that every aspect of the home is maintained to the highest standards.

As a Property Manager, you will be responsible for managing and maintaining luxury estates, ensuring a seamless living experience for the residents. This role requires a strong background in high-end property management, excellent communication skills, and a dedication to providing top-tier service. You will be the point of contact for all property-related concerns, managing vendors, overseeing staff, and maintaining the property’s value and condition.

Key Responsibilities:

• Oversee the daily operations and management of luxury properties, ensuring exceptional service and attention to detail.
• Coordinate and supervise maintenance, repairs, and renovations to ensure properties are always in pristine condition.
• Act as the primary point of contact for owners, addressing concerns, requests, and ensuring a high level of satisfaction.
• Build and maintain relationships with vendors, contractors, and service providers, ensuring quality and timely work.
• Manage property budgets, track expenses, and ensure the property is operating efficiently and within budget.
• Ensure compliance with all local regulations and property-related laws.
• Provide regular property inspections to assess conditions and prevent issues before they arise.
• Develop and implement preventative maintenance programs to preserve the integrity of the property.
• Organize and oversee property projects, owner services, and special requests from residents.

Qualifications:

• Proven experience in luxury property management or high-end residential services (2+ years preferred).
• Strong knowledge of property maintenance, vendor management, and budgeting.
• Exceptional interpersonal and communication skills, with the ability to work confidently with high- & ultra-high-net-worth individuals.
• High level of discretion and professionalism when handling sensitive matters.
• Ability to manage multiple properties simultaneously while maintaining attention to detail.
• Strong problem-solving skills and the ability to handle emergencies and resolve issues promptly.
• A background in hospitality or customer service is highly desirable.
• Flexibility to work evenings, weekends, or on-call as needed.

Preferred Qualifications:

• Bachelor’s degree preferred 
• Bachelor’s degree in real estate, business administration, or related field.
• Knowledge of smart home technology and modern luxury property features.
• Proficiency in Microsoft Office and Google Suite.
• Excellent communication, both verbal and written..

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